Univerge Blue Connect: Essential Functions and How-to Guide for Phone Users

  1. Setting up the phone:
    • Connect the phone to a power source and the internet using the provided cables.
    • Follow the on-screen prompts to enter your Univerge Blue Connect account credentials and configure the device settings.
    • Test the phone’s functionality by making a test call to ensure proper setup.
  2. Making and receiving calls:
    • To make a call, pick up the handset or use the speakerphone button, and dial the desired phone number or extension.
    • To answer an incoming call, pick up the handset or press the speakerphone or headset button.
    • Access the call history by pressing the “Call Log” or “History” button and navigate to view missed, received, or placed calls.
  3. Voicemail:
    • Access voicemail by pressing the “Messages” or “Voicemail” button on the phone, or dial your voicemail access number.
    • Follow the voice prompts to listen to messages, delete them, or save them for later.
    • Set up your voicemail greeting and change your voicemail password as prompted by the voice instructions.
  4. Call forwarding:
    • Press the “Call Forward” or “Forward” button on the phone or access the settings menu to enable call forwarding.
    • Enter the phone number or extension where you want to forward the calls and confirm the forwarding settings.
    • To disable call forwarding, follow the same steps and disable the forwarding option.
  5. Conference calls:
    • Initiate a conference call by calling the first participant.
    • Once connected, press the “Conference” or “Conf” button, and then dial the next participant’s number or extension.
    • Press the “Conference” or “Conf” button again to join all parties. Repeat these steps to add more participants.
    • Manage the conference call using the phone’s buttons or on-screen options, such as muting or disconnecting participants.
  6. Contacts and directories:
    • Add a contact by pressing the “Contacts” or “Directory” button and selecting the option to add a new contact.
    • Enter the contact’s information, such as name, phone number, and extension, and save the entry.
    • To search for a contact, use the search function within the contacts list or corporate directory (if available).
  7. Do Not Disturb (DND) mode:
    • Activate Do Not Disturb mode by pressing the “DND” or “Do Not Disturb” button on the phone or navigating to the appropriate settings menu.
    • When DND mode is active, incoming calls will be sent directly to voicemail, and the phone will not ring.
    • To deactivate DND mode, press the “DND” or “Do Not Disturb” button again or disable it through the settings menu.

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While the author has made every effort to ensure that the information in this article was correct at the time of publication, the author does not assume and hereby disclaims any liability to any party for any loss, damage, or disruption caused by errors or omissions, whether such errors or omissions result from negligence, accident, or any other cause. Always conduct your own due diligence before making any decisions based on the information provided in this article.

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