Univerge Blue Connect: Essential Functions and How-to Guide for Phone Users

  1. Setting up the phone:
    • Connect the phone to a power source and the internet using the provided cables.
    • Follow the on-screen prompts to enter your Univerge Blue Connect account credentials and configure the device settings.
    • Test the phone’s functionality by making a test call to ensure proper setup.
  2. Making and receiving calls:
    • To make a call, pick up the handset or use the speakerphone button, and dial the desired phone number or extension.
    • To answer an incoming call, pick up the handset or press the speakerphone or headset button.
    • Access the call history by pressing the “Call Log” or “History” button and navigate to view missed, received, or placed calls.
  3. Voicemail:
    • Access voicemail by pressing the “Messages” or “Voicemail” button on the phone, or dial your voicemail access number.
    • Follow the voice prompts to listen to messages, delete them, or save them for later.
    • Set up your voicemail greeting and change your voicemail password as prompted by the voice instructions.
  4. Call forwarding:
    • Press the “Call Forward” or “Forward” button on the phone or access the settings menu to enable call forwarding.
    • Enter the phone number or extension where you want to forward the calls and confirm the forwarding settings.
    • To disable call forwarding, follow the same steps and disable the forwarding option.
  5. Conference calls:
    • Initiate a conference call by calling the first participant.
    • Once connected, press the “Conference” or “Conf” button, and then dial the next participant’s number or extension.
    • Press the “Conference” or “Conf” button again to join all parties. Repeat these steps to add more participants.
    • Manage the conference call using the phone’s buttons or on-screen options, such as muting or disconnecting participants.
  6. Contacts and directories:
    • Add a contact by pressing the “Contacts” or “Directory” button and selecting the option to add a new contact.
    • Enter the contact’s information, such as name, phone number, and extension, and save the entry.
    • To search for a contact, use the search function within the contacts list or corporate directory (if available).
  7. Do Not Disturb (DND) mode:
    • Activate Do Not Disturb mode by pressing the “DND” or “Do Not Disturb” button on the phone or navigating to the appropriate settings menu.
    • When DND mode is active, incoming calls will be sent directly to voicemail, and the phone will not ring.
    • To deactivate DND mode, press the “DND” or “Do Not Disturb” button again or disable it through the settings menu.

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