The Sound of Downtime
You know the sound. The hygienist stops typing. The patient’s half-smile fades while you jiggle the mouse. The imaging software freezes, the X-ray won’t load, the front desk can’t pull insurance. One small IT failure turns a calm office into a room full of waiting.
It happens more often than you think.
The Hidden Weak Spots
- Imaging PCs that haven’t been updated in years, still running on luck.
- Old switches buried behind cabinetry, feeding both scanners and VoIP phones.
- Shared logins that make it impossible to tell who changed what.
- No verified backups of patient files — until a drive fails and the data is gone.
Every office has them; most just haven’t been burned yet.
What It Costs
Downtime isn’t abstract here. It’s a patient waiting in the chair, an insurance claim delayed, a doctor staying late to finish notes. It’s staff overtime and a day’s production slipping away.
How DSI Keeps Chairs Turning
We’ve been in Brevard dental offices for nearly thirty years, crawling under counters and behind panels to keep networks, imaging, and phones alive. Our managed IT plans cover:
- Continuous monitoring of workstations and servers.
- Backups tested so images and charts can always be restored.
- Secure Wi-Fi and network segmentation for compliance without the heavy talk.
- Local, same-day support when something actually breaks.
No call center, no waiting days for help. You call, we answer, we come.
📞 If your X-rays or scheduling system freeze even once a week, call (321) 676-9074. We’ll get you back to what matters — patients, not pop-ups.
Telephone No.l (321) 676-9074